Agent Studio
Agent Studio Router helps you control how conversations move between nodes in Agent Studio. As the name implies, a router directs the workflow from one node...
Fri, 28 Aug, 2026 at 2:28 PM
The Knowledge Base Retrieval Tester helps you validate how well your Knowledge Base responds to test questions before it’s used in live AI experiences. It g...
Tue, 25 Aug, 2026 at 9:47 AM
Use Custom Values and built-in variable sources to make your Agent Studio workflows dynamic, reusable, and scalable. Instead of manually typing business det...
Tue, 25 Aug, 2026 at 9:30 AM
Maintain consistent branding across AI-generated content by applying Brand Voice and Brand Kit (Design Kit) directly within Agent Studio. These settings hel...
Fri, 28 Aug, 2026 at 2:30 PM
Agent Studio is visual builder for creating AI-powered agent workflows without code. It lets you combine AI responses, structured steps, routing logic, tool...
Fri, 28 Aug, 2026 at 2:31 PM
We're writing to let you know about an update to Agent Studio. As part of our ongoing commitment to delivering the best possible experience, we've ...
Thu, 13 Aug, 2026 at 7:54 AM
Skills Platform gives AI Agents the capabilities they need to perform work using CRM actions, knowledge sources, reusable instructions, automations, and sup...
Tue, 6 Oct, 2026 at 1:58 AM
Extend your Managed Agents with third-party integrations through Model Context Protocol (MCP) connectors. What You'll Learn MCP connectors allow M...
Fri, 28 Aug, 2026 at 2:32 PM
Unpublishing a Managed Agent lets you temporarily take its automated triggers out of production without losing the work you’ve already configured. Your agen...
Thu, 10 Sep, 2026 at 3:01 PM
Deploying a Managed Agent to the API lets your website, product, or backend application start and continue conversations with an agent. You can configure AP...
Mon, 5 Oct, 2026 at 7:56 AM