LeadConnector

The Guided Form Bot makes it easy to create AI-powered conversations without writing complex prompts or advanced instructions. Instead of manually building ...

TABLE OF CONTENTS Introduction Why Use This? Step-by-Step Guide to Configuring Auto Follow-Up Step 1: Navigate to the Bot Goals Tab Step 2: View an...

Human Handover allows your AI bot to automatically transfer conversations to a human when the bot can no longer properly assist the customer. This helps cre...

In Conversation AI, an important option for building the bot is the Flow Based Builder. It provides a rich visual interface for laying out the conversation ...

This capability enables AI bots to intelligently detect and book appointments across multiple calendars, simplifying multi-specialty or multi-department sch...

Conversation summaries and transcripts help you quickly understand interactions without reviewing full message threads. By enabling this feature, you can au...

Conversation AI can become inactive, or go to "sleep," when specific bot settings, goals, conversation activity, or workflow events are triggered....

Understanding the New Channel Assignment Experience We've redesigned how Conversation AI bots are assigned to channels. This article explains how the p...

The Transfer Bot Action in Conversation AI allows one AI bot to seamlessly transfer a conversation to another bot based on user intent or trigger conditions...

The Auto Follow-Up feature in conversation AI empowers your bot to automatically send timely outbound messages to contacts who have gone inactive, asked for...